As each piece is an original and is handmade, Art By Emily Jade does not offer any returns or refunds for change of mind.

Damaged product upon arrival

If your purchase arrives and has endured damage during shipping, please email us at arbyemilyjade@outlook.com.

In your email, please include the following:

• Order Number,

• Photos of the package (if damaged), and

• Photos of the damage to your item of purchase

Once received and reviewed, we will be in contact with you as soon as possible to discuss a solution.

Last updated 13 July 2024.